Why use Dilly (EXCEPTIONAL) phone system?

A phone system for your business that is extremely easy to use and manage. From any office, any place, any time and any phone, you can be Dilly. Our cloud based system works on your existing business VOIP phones, computers, smart phone or tablet. Provide a customer experience that is truly "DILLY" (Exceptional).

dil·ly /ˈdilē/ noun an exceptional example of a particular type of person or thing. "Be Dilly - Be Exceptional"

All the features you need to succeed

When you combine Dilly with Jive you get over 100 Hosted VoIP and Unified Communications features to help your organization communicate better. For one all-inclusive price you will enjoy features such as:

Web Call Back

Time Zone Rules

Answering Machine Detection

Time of Day Routing

Voicemail Routing

Longest Hold Time

Est. Wait time for Customers

Com. Telephony Integration (CTI)

User Group Management

Call Priority

App For Supervisors

App for Agents

Trusted IP

VoIP Support

Agent Call Control

Agent Presence

Media Stream Queue

Transfer Internal

Transfer External

Agent Directory

Chat App

Conference Chat

Auto Greeting

Automatic Reconnect Chat

Visual Self Service

Scheduled Reports

Report Export


Preview Dialing

Call Lists

Campaign and List Management

CRM Integration

DNC List management

Voicemail Drop

Dispositioning and Call Backs

Automatic Call Distribution


Weighted Routing

Queue Call Backs

IVR Creator



In-Queue Announcements

Remote Agents

User Creation and Management

Workflow Rules

App For Supervisors

App for Agents

Agent Status

Soft and Hard Phone Integration

Call Forwarding

Customer Interaction Timeline

Agent Notes


Call Recording



We can integrate with any system and get you what you need through API, Ping Post, FTP, Screen Scrape, whatever you need: Custom but near off-the-shelf integration solutions. Dilly Communications integrations include:

CRM Software: HubSpot CRM, Pipedrive, Freshsales, Salesforce CRM, Velocity 365, Insightly, Zoho CRM, Nimble, Sugar CRM, Suit CRM, Nutshell CRM,

Accounting Software: QuickBooks, Microsoft Dynamics, Xero, Oracle Financials, Sage, Zoho Books, Kashoo, LessAccounting, AccountEdge, KashFlow, NetSuite, TurboCASH

Social Media: Facebook, Twitter, LinkedIn, Google+, Quora, WhatsApp, YouTube, Pinterest, Instagram, Flickr, Reddit, Snapchat, StumbleUpon, Delicious, Digg

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Have questions? We have answers.

Contact a Dilly Communications Specialist